Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from MoodsbyAfrica.com (“the Site”). At Moods by Africa, including our 5 Star Mindset brand which offers both physical and digital products along with life coaching services, we prioritize your privacy and the confidentiality of your information. 

Personal Information We Collect

MoodsbyAfrica LLC respects your privacy. We collect and utilize personal information solely as necessary to deliver our products, services, websites, and mobile applications and to communicate with you regarding these services or as requested (collectively, our “Services”). Personal information we may collect includes:

- Name
- Address
- Telephone number
- Date of birth
- Email address
- Billing and payment information
- Other data that could directly or indirectly identify you

We refer to this information as “Order Information.” Much of the personal data collected comes directly from you when you:

- Create an account or purchase any of our Services (e.g., billing information, including name, address, credit card number).
- Request assistance from our customer support team.
- Complete contact forms or subscribe to our newsletters.
- Participate in promotional activities we offer.

Additionally, we collect information necessary to ensure the optimal performance of our Services.

Cookies and Similar Technologies

Cookies and similar technologies enable us to track your browsing behavior on our websites and mobile applications, including links clicked, pages viewed, and items purchased. The data collected helps us enhance your experience, such as determining your language preference and measuring website performance. 

We may also receive data about you from other sources, such as publicly available databases or social media platforms. This information can be combined with existing data to improve account accuracy and assist in providing tailored products and services.

Utilization of Information

We use the Order Information collected to fulfill orders placed through the Site, including processing payments, arranging shipping, and sending order confirmations. Additionally, we utilize this information to:

- Communicate with you
- Screen orders for potential risk or fraud
- Provide targeted information about our products or services based on your preferences

Sharing Information with Trusted Third Parties

Your personal information may be shared with affiliated companies, third-party partners, and trusted service providers necessary for them to perform services on our behalf, such as:

- Processing payments
- Advertising and marketing 
- Conducting surveys and analysis
- Customer relationship management 

These third parties have committed to confidentiality regarding your personal information and will only use it for agreed purposes.

Behavioral Advertising

We utilize your personal information for targeted advertisements and marketing communications. You can opt-out of targeted advertising through various platforms as outlined in our original policy document.

Do Not Track

We do not modify our data practices in response to Do Not Track signals in browsers.

Your Rights

If you are based in Europe, you have specific rights regarding your personal information, including access, correction, and deletion. For inquiries, please contact us using the information provided below.

Communication with You

We may contact you directly or through third parties about products or services. You can manage your communication preferences by updating your account settings.

Transfer of Personal Information Abroad

Your information may be transferred across international borders as necessary for Service performance, with your consent, or per contractual agreements.

Compliance with Legal Requests

We cooperate with law enforcement and government inquiries and may disclose personal information as required by law or to protect the rights and safety of individuals.

Data Retention

Order Information is retained as long as necessary to meet our legal obligations or for our legitimate business interests.

Age Restrictions

Our Services are not intended for individuals under the age of 16. Please contact us if you believe anyone under this age has provided us with personal information.

Non-Discrimination

We will not discriminate against you for exercising your privacy rights as defined by applicable laws.

Changes to This Policy

We reserve the right to update this Privacy Policy and will notify you of significant changes through appropriate channels.

Contact Us

For more information about our privacy practices or for questions regarding this policy, please reach out to us at privacy@moodsbyafrica.com. Your trust and privacy are paramount in our 5 Star Mindset community, and we are dedicated to protecting your information.